Privacy Policy FA9

1 Introduction & Scope

FA9 understands that privacy is not merely an added feature — it is a fundamental right of every user. This Privacy Policy applies to all members using the FA9 platform, including the website at fa9.run and the fa9 mobile app for Android and iOS.

This document explains what types of data we collect, the purposes for which it is used, who it may be shared with, and what rights you have over your personal data. We encourage you to read this policy in full.

By registering and using FA9 services, you confirm that you have read and agreed to the data processing terms set out in this document. Should any changes occur, we will notify you via the platform and update the revision date at the top of this page.

2 Personal Data We Collect

FA9 collects personal data only to the extent necessary to deliver our services effectively and maintain platform security. The following are the categories of data we collect:

a. Identity & Account Data

• Full name as shown on official documents
• Date of birth (for minimum age verification of 18 years)
• Active email address and phone number
• Identity document photos (National ID/Passport/Driver's License) for KYC purposes
• Username and securely encrypted password

b. Financial & Transaction Data

• Registered bank account or digital wallet information
• Deposit and withdrawal history
• Game and betting transaction history

c. Technical & Device Data (Collected Automatically)

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session data and platform activity logs
• Session cookies and tracking data for login security

3 Data Purpose of Use

Every piece of data we collect has a defined purpose and is not used beyond that scope:

• Verification & Authentication: Ensuring member identities are valid and accounts are protected from unauthorized access.
• Transaction Processing: Processing deposits, withdrawals, and bonus payments accurately and on time.
• Fraud Prevention: Detecting and preventing suspicious activity, collusion, or platform abuse.
• Regulatory Compliance: Meeting anti-money laundering (AML) reporting obligations and international KYC standards.
• Service Personalization: Delivering relevant promotions, game recommendations, and personalized experiences.
• Customer Support: Helping resolve account, transaction, or technical issues you report.
• Platform Improvement: Analyzing usage patterns to continuously improve FA9's features and performance.

4 Data Sharing with Third Parties

FA9 does not sell or trade member personal data to any party. However, under certain circumstances we may share data with the following parties:

• Payment Providers: Financial information required to process transactions is transmitted in encrypted form to a certified payment gateway.
• Game Providers: Minimal session data required by game providers to load games and record results.
• Legal Authority: When required by applicable law, court order, or in connection with fraud and financial crime investigations.
• Technology Partners: Cloud infrastructure and security providers bound by strict non-disclosure agreements (NDA).

All third parties that receive data are required to handle it in accordance with security standards equal to or higher than those applied by fa9.

5 Cookies & Tracking Technologies

FA9 uses cookies and similar technologies to enhance platform security and user experience. The cookies we use fall into several categories:

• Essential Cookies: Required for basic functions such as maintaining login sessions and account security. Cannot be disabled.
• Analytics Cookies: Used to understand how members use the platform so we can continuously improve our services.
• Preference Cookies: Saving preferences such as language and display settings so you don't have to reconfigure them every time you log in.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect platform functionality.

6 Data Retention & Deletion

FA9 retains personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by applicable regulations.

• Active account data is retained for as long as the account remains active.
• Upon account closure, certain data — particularly financial and transaction data — must be retained for a minimum of 5 years for audit and anti-money laundering compliance purposes.
• Technical data and session logs are automatically deleted once the retention period expires.
• Requests to delete data before the retention period ends may be submitted but can be declined if they conflict with FA9's legal obligations.

7 Your Rights Over Personal Data

As a fa9 member, you hold a number of protected rights regarding your personal data:

8 Data Security & Incidents

FA9 implements comprehensive technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for all data transmissions
• Passwords are stored in a one-way hash format (bcrypt) — unreadable by anyone, including the FA9 team.
• Two-factor authentication is available and strongly recommended for all accounts
• Real-time threat monitoring system, 24/7
• Internal data access is restricted to employees who require it (minimum privilege principle)
• Regular security audits are conducted by both internal teams and independent third parties

In the event of a security incident that may affect your personal data, FA9 is committed to notifying affected members within 72 hours of the incident being identified.